When The Going Gets Tough

When The Going Gets Tough is a framework that empowers medical error survivors to be educated on the kinds of steps that can be taken to make positive improvements in patient safety. It's a primer in efforts of raising awareness to move the health care system towards a future with less medical errors. You will read stories from patients who have experienced traumatic medical error, and have taken a positive stance in partnering with health care and making their voice heard. The book also includes the story of a healthcare provider who made a grave medical error early on in her practice, and after difficult years of keeping it a secret, she decided to share her story and advocate for patient safety instead. These stories illustrate how a single person can inspire change in health care and become part of the solution to patient safety. Medical error takes physical, mental and emotional tolls on patients, especially if their voice isn't being heard. This book explores the intersections of the complexity behind medical error, getting the right information, and transforming one's mindset from a blame culture to partnering with health care. The end goal: creating a safer future for all patients and health care providers alike.