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Calming Upset People with EAR: How Statements Showing Empathy, Attention, and Respect Can Quickly Defuse a Conflict - BIFF Conflict Communication Series
Bill Eddy
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Calming Upset People with EAR: How Statements Showing Empathy, Attention, and Respect Can Quickly Defuse a Conflict - BIFF Conflict Communication Series
Bill Eddy
160 pages, No
| Medien | Bücher Taschenbuch (Buch mit Softcover und geklebtem Rücken) |
| Erscheinungsdatum | 7. Oktober 2021 |
| ISBN13 | 9781950057207 |
| Verlag | HCI Press |
| Seitenanzahl | 160 |
| Maße | 214 × 140 × 12 mm · 200 g |
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