Verlag HarperCollins Focus

Cover for Steve Curtin · Delight Your Customers: 7 Simple Ways to Raise Your Customer Service from Ordinary to Extraordinary (Taschenbuch) [Special edition] (2018)

Special edition

Delight Your Customers: 7 Simple... (2018)

Cover for Stephen A. RUFFA · Going Lean: How the Best Companies Apply Lean Manufacturing Principles to Shatter Uncertainty, Drive Innovation, and Maximize Profits (Taschenbuch) (2008)

Going Lean: How the Best Compani... (2008)

Stephen A. RUFFA

Cover for Dantar P. Oosterwal · The Lean Machine: How Harley-Davidson Drove Top-Line Growth and Profitability with Revolutionary Lean Product Development (Taschenbuch) [Special edition] (2018)

Special edition

The Lean Machine: How Harley-Dav... (2018)

Dantar P. Oosterwal

Cover for Damian Birkel · The Job Search Checklist: Everything You Need to Know to Get Back to Work After a Layoff (Taschenbuch) (2013)

The Job Search Checklist: Everyt... (2013)

Cover for Renee Evenson · Powerful Phrases for Dealing with Difficult People: Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities (Taschenbuch) [Special edition] (2013)

Special edition

Powerful Phrases for Dealing wit... (2013)

Cover for Thomas P. BECHET · Strategic Staffing: A Comprehensive System for Effective Workforce Planning (Taschenbuch) [Second edition] (2018)

Strategic Staffing: A Comprehens... (2018)

Thomas P. BECHET

Cover for Shannon Belew · The Art of Social Selling: Finding and Engaging Customers on Twitter, Facebook, LinkedIn, and Other Social Networks (Taschenbuch) [Special edition] (2014)

Special edition

The Art of Social Selling: Findi... (2014)

Cover for Darryl S. DOANE · The Customer Service Activity Book: 50 Activities for Inspiring Exceptional Service (Taschenbuch) (2005)

The Customer Service Activity Bo... (2005)

Darryl S. DOANE

Cover for Tom Kendrick · The Project Management Tool Kit: 100 Tips and Techniques for Getting the Job Done Right (Taschenbuch) (2013)

The Project Management Tool Kit:... (2013)

Cover for Tony Beshara · Powerful Phrases for Successful Interviews: Over 400 Ready-to-Use Words and Phrases That Will Get You the Job You Want (Taschenbuch) [Special edition] (2014)

Special edition

Powerful Phrases for Successful ... (2014)

Cover for Cliff Ennico · The Crowdfunding Handbook: Raise Money for Your Small Business or Start-Up with Equity Funding Portals (Taschenbuch) (2016)

The Crowdfunding Handbook: Raise... (2016)

Cover for Geltman, Msw, Joani · A Survival Guide to Parenting Teens: Talking to Your Kids About Sexting, Drinking, Drugs, and Other Things That Freak You Out (Taschenbuch) [Special edition] (2014)

Special edition

A Survival Guide to Parenting Te... (2014)

Geltman, Msw, Joani

Cover for Frank J. Pietrucha · Supercommunicator: Explaining the Complicated So Anyone Can Understand (Taschenbuch) [Special edition] (2014)

Special edition

Supercommunicator: Explaining th... (2014)

Frank J. Pietrucha

Cover for Colleen Francis · Nonstop Sales Boom: Powerful Strategies to Drive Consistent Growth Year After Year (Taschenbuch) [Special edition] (2018)

Special edition

Nonstop Sales Boom: Powerful Str... (2018)

Colleen Francis

Cover for John Baldoni · The Leader's Guide to Speaking with Presence: How to Project Confidence, Conviction, and Authority (Taschenbuch) [Special edition] (2013)

Special edition

The Leader's Guide to Speaking w... (2013)

Cover for Becky Sheetz-Runkle · The Art of War for Small Business: Defeat the Competition and Dominate the Market with the Masterful Strategies of Sun Tzu (Taschenbuch) [Special edition] (2014)

Special edition

The Art of War for Small Busines... (2014)

Becky Sheetz-Runkle

Cover for Tamara Myles · The Secret to Peak Productivity: A Simple Guide to Reaching Your Personal Best (Taschenbuch) [Special edition] (2014)

Special edition

The Secret to Peak Productivity:... (2014)

Cover for David L. Van Rooy · Trajectory: 7 Career Strategies to Take You from Where You Are to Where You Need to Be (Taschenbuch) [Special edition] (2014)

Special edition

Trajectory: 7 Career Strategies ... (2014)

David L. Van Rooy

Cover for Scott Bennett · The Elements of Resume Style: Essential Rules for Writing Resumes and Cover Letters That Work (Taschenbuch) [Second edition] (2014)

The Elements of Resume Style: Es... (2014)

Cover for Darlene Christopher · The Successful Virtual Classroom: How to Design and Facilitate Interactive and Engaging Live Online Learning (Taschenbuch) [Ed edition] (2014)

The Successful Virtual Classroom... (2014)

Darlene Christopher

Cover for Dawn Fotopulos · Accounting for the Numberphobic: A Survival Guide for Small Business Owners (Taschenbuch) (2018)

Accounting for the Numberphobic:... (2018)

Cover for William Miller · Selling Above and Below the Line: Convince the C-Suite. Win Over Management. Secure the Sale. (Taschenbuch) [Special edition] (2018)

Special edition

Selling Above and Below the Line... (2018)

Cover for Lorin WOOLFE · The Bible on Leadership: From Moses to Matthew -- Management Lessons for Contemporary Leaders (Taschenbuch) (2002)

The Bible on Leadership: From Mo... (2002)

Cover for Mike Kuczala · Training in Motion: How to Use Movement to Create Engaging and Effective Learning (Taschenbuch) [Special edition] (2015)

Special edition

Training in Motion: How to Use M... (2015)

Cover for Sean Grover · When Kids Call the Shots: How to Seize Control from Your Darling Bully - and Enjoy Being a Parent Again (Taschenbuch) [Special edition] (2015)

Special edition

When Kids Call the Shots: How to... (2015)

Cover for Jill Castle · Eat Like a Champion: Performance Nutrition for Your Young Athlete (Taschenbuch) [Special edition] (2015)

Special edition

Eat Like a Champion: Performance... (2015)

Cover for Becky Feola · The Eldercare Consultant: Your Guide to Making the Best Choices Possible (Taschenbuch) [Special edition] (2015)

Special edition

The Eldercare Consultant: Your G... (2015)

Cover for Brian Miller · Quick Team-Building Activities for Busy Managers: 50 Exercises That Get Results in Just 15 Minutes (Taschenbuch) [Second edition] (2015)

Quick Team-Building Activities f... (2015)

Cover for Holly Hurd · Venture Mom: From Idea to Income in Just 12 Weeks (Taschenbuch) [Special edition] (2018)

Special edition

Venture Mom: From Idea to Income... (2018)

Cover for Mike Weinberg · Sales Management. Simplified.: The Straight Truth About Getting Exceptional Results from Your Sales Team (Gebundenes Buch) [Special edition] (2018)

Gebundenes Buch

Special edition

Sales Management. Simplified.: T... (2018)

Cover for Goulston, Mark, M.D. · Just Listen: Discover the Secret to Getting Through to Absolutely Anyone (Taschenbuch) [Special edition] (2018)

Special edition

Just Listen: Discover the Secret... (2018)

Goulston, Mark, M.D.

Cover for Richard Finnegan · The Stay Interview: A Manager's Guide to Keeping the Best and Brightest (Taschenbuch) [Special edition] (2018)

Special edition

The Stay Interview: A Manager's ... (2018)

Richard Finnegan

Cover for Janet Lintala · The Un-Prescription for Autism: A Natural Approach for a Calmer, Happier, and More Focused Child (Taschenbuch) (2018)

The Un-Prescription for Autism: ... (2018)

Cover for Sara Au · Stress-Free Potty Training: A Commonsense Guide to Finding the Right Approach for Your Child (Taschenbuch) [Second edition] (2018)

Stress-Free Potty Training: A Co... (2018)

Cover for Paul Falcone · 75 Ways for Managers to Hire, Develop, and Keep Great Employees (Taschenbuch) [Special edition] (2018)

Special edition

75 Ways for Managers to Hire, De... (2018)

Cover for Joseph Luciani · Thin from Within: The Powerful Self-Coaching Program for Permanent Weight Loss (Taschenbuch) [Special edition] (2016)

Special edition

Thin from Within: The Powerful S... (2016)

Cover for Palmer · Smart Mom, Rich Mom: How to Build Wealth While Raising a Family (Taschenbuch) [Special edition] (2016)

Special edition

Smart Mom, Rich Mom: How to Buil... (2016)

Cover for Mary Christensen · Be a Network Marketing Leader: Build a Community to Build Your Empire (Taschenbuch) [Special edition] (2015)

Special edition

Be a Network Marketing Leader: B... (2015)

Mary Christensen

Cover for Abigail Steinberg · Recipe for Success: An Insider's Guide to Bringing Your Natural Food to Market (Taschenbuch) [Special edition] (2018)

Special edition

Recipe for Success: An Insider's... (2018)

Abigail Steinberg

Cover for Lynne Curry · Beating the Workplace Bully: A Tactical Guide to Taking Charge (Taschenbuch) [Special edition] (2016)

Special edition

Beating the Workplace Bully: A T... (2016)

Cover for Edward Fields · The Essentials of Finance and Accounting for Nonfinancial Managers (Taschenbuch) [Third edition] (2016)

The Essentials of Finance and Ac... (2016)

Cover for Micaela Karlsen · A Plant-Based Life: Your Complete Guide to Great Food, Radiant Health, Boundless Energy, and a Better Body (Taschenbuch) [Special edition] (2018)

Special edition

A Plant-Based Life: Your Complet... (2018)

Micaela Karlsen

Cover for MacRoy-Higgins, Michelle, PhD · Time to Talk: What You Need to Know About Your Child's Speech and Language Development (Taschenbuch) [Special edition] (2017)

Special edition

Time to Talk: What You Need to K... (2017)

MacRoy-Higgins, Michelle, PhD

Cover for Joseph Heagney · Fundamentals of Project Management (Taschenbuch) [Fifth edition] (2016)

Fundamentals of Project Management (2016)

Cover for Josiane Feigon · Smart Sales Manager: The Ultimate Playbook for Building and Running a High-Performance Inside Sales Team (Taschenbuch) (2013)

Smart Sales Manager: The Ultimat... (2013)

Cover for Mack HANAN · Consultative Selling: The Hanan Formula for High-Margin Sales at High Levels (Taschenbuch) [Eighth edition] (2011)

Consultative Selling: The Hanan ... (2011)

Cover for Mark Donnolo · What Your CEO Needs to Know About Sales Compensation: Connecting the Corner Office to the Front Line (Taschenbuch) (2013)

What Your CEO Needs to Know Abou... (2013)

Cover for Alan Willett · Leading the Unleadable: How to Manage Mavericks, Cynics, Divas, and Other Difficult People (Taschenbuch) [Special edition] (2016)

Special edition

Leading the Unleadable: How to M... (2016)

Cover for Langford · The Etiquette Edge: Modern Manners for Business Success (Taschenbuch) (2016)

The Etiquette Edge: Modern Manne... (2016)

Cover for John Baldoni · Lead by Example: 50 Ways Great Leaders Inspire Results (Taschenbuch) (2008)

Lead by Example: 50 Ways Great L... (2008)

Cover for Rick A. Morris · Project Management That Works (Taschenbuch) (2008)

Project Management That Works (2008)

Cover for Hunter, CSP, Mark · High-Profit Prospecting: Powerful Strategies to Find the Best Leads and Drive Breakthrough Sales Results (Taschenbuch) [Special edition] (2016)

Special edition

High-Profit Prospecting: Powerfu... (2016)

Hunter, CSP, Mark

Cover for Janove · Hard-Won Wisdom: True Stories from the Management Trenches (Taschenbuch) [Special edition] (2016)

Special edition

Hard-Won Wisdom: True Stories fr... (2016)

Cover for Bradley · Crazy-Stressed: Saving Today's Overwhelmed Teens with Love, Laughter, and the Science of Resilience (Taschenbuch) [Special edition] (2017)

Special edition

Crazy-Stressed: Saving Today's O... (2017)

Cover for Michael D. FAYER · Absolutely Small: How Quantum Theory Explains Our Everyday World (Taschenbuch) (2010)

Absolutely Small: How Quantum Th... (2010)

Michael D. FAYER

Cover for Shoya Zichy · Career Match: Connecting Who You Are with What You'll Love to Do (Taschenbuch) [Second edition] (2017)

Career Match: Connecting Who You... (2017)

Cover for Woessner · Profitable Podcasting: Grow Your Business, Expand Your Platform, and Build a Nation of True Fans (Taschenbuch) [Special edition] (2017)

Special edition

Profitable Podcasting: Grow Your... (2017)

Cover for Paul Hellman · You've Got 8 Seconds: Communication Secrets for a Distracted World (Taschenbuch) [Special edition] (2018)

Special edition

You've Got 8 Seconds: Communicat... (2018)

Cover for Laurie Pickard · Don't Pay for Your MBA: The Faster, Cheaper, Better Way to Get the Business Education You Need (Taschenbuch) (2018)

Don't Pay for Your MBA: The Fast... (2018)

Cover for Paul Falcone · 101 Sample Write-Ups for Documenting Employee Performance Problems: A Guide to Progressive Discipline and Termination (Taschenbuch) [Third edition] (2018)

101 Sample Write-Ups for Documen... (2018)

Cover for Larry Schweikart · American Entrepreneur: The Fascinating Stories of the People Who Defined Business in the United States (Taschenbuch) (2009)

American Entrepreneur: The Fasci... (2009)

Larry Schweikart

Cover for Richard Finnegan · Raise Your Team's Employee Engagement Score (Taschenbuch) [Special edition] (2017)

Special edition

Raise Your Team's Employee Engag... (2017)

Richard Finnegan

Cover for Ken Kupchik · The Sales Survival Handbook: Cold Calls, Commissions, and Caffeine Addiction--The Real Truth About Life in Sales (Taschenbuch) (2017)

The Sales Survival Handbook: Col... (2017)

Cover for Paul Cherry · Questions That Sell: The Powerful Process for Discovering What Your Customer Really Wants (Taschenbuch) [Second edition] (2017)

Questions That Sell: The Powerfu... (2017)

Cover for Howevemeyer · High-impact Interview Questions (Taschenbuch) (2017)

High-impact Interview Questions (2017)

Cover for Ross Hamilton · The Inside Guide to Funding Real Estate Investments (Taschenbuch) [Special edition] (2017)

Special edition

The Inside Guide to Funding Real... (2017)

Cover for Michael C. Thomsett · The Real Estate Investor's Pocket Calculator (Taschenbuch) (2017)

The Real Estate Investor's Pocke... (2017)

Michael C. Thomsett

Cover for Paul Cherry · The Ultimate Sales Pro: What the Best Salespeople Do Differently (Taschenbuch) (2018)

The Ultimate Sales Pro: What the... (2018)

Cover for Hughes · Combo Prospecting: The Powerful One-Two Punch That Fills Your Pipeline and Wins Sales (Taschenbuch) (2018)

Combo Prospecting: The Powerful ... (2018)

Cover for Paul Falcone · 96 Great Interview Questions to Ask Before You Hire (Taschenbuch) [Third edition] (2018)

96 Great Interview Questions to ... (2018)

Cover for Colleen Debaise · Start a Successful Business: Expert Advice to Take Your Startup from Idea to Empire (Taschenbuch) [Special edition] (2018)

Special edition

Start a Successful Business: Exp... (2018)

Colleen Debaise

Cover for Goulston, Mark, M.D. · Talking To 'Crazy': How To Deal With The Irrational And Impossible People In Your Life (Taschenbuch) [Special edition] (2018)

Special edition

Talking To 'Crazy': How To Deal ... (2018)

Goulston, Mark, M.D.

Cover for Micah Solomon · High-Tech, High-Touch Customer Service: Inspire Timeless Loyalty in the Demanding New World of Social Commerce (Taschenbuch) (2012)

High-Tech, High-Touch Customer S... (2012)

Cover for William Miller · ProActive Sales Management: How to Lead, Motivate, and Stay Ahead of the Game (Taschenbuch) [Second edition] (2009)

ProActive Sales Management: How ... (2009)

Cover for Kasia Wezowski · Without Saying a Word: Master the Science of Body Language and Maximize Your Success (Taschenbuch) [Special edition] (2018)

Special edition

Without Saying a Word: Master th... (2018)

Cover for Diana Graber · Raising Humans in a Digital World: Helping Kids Build a Healthy Relationship with Technology (Taschenbuch) (2019)

Raising Humans in a Digital Worl... (2019)

Cover for Andrew Miller · Redefining Operational Excellence: New Strategies for Maximizing Performance and Profits Across the Organization (Taschenbuch) (2014)

Redefining Operational Excellenc... (2014)

Cover for Vonda Wright · Fitness After 40: Your Strong Body at 40, 50, 60, and Beyond (Taschenbuch) [Second edition] (2015)

Fitness After 40: Your Strong Bo... (2015)

Cover for Adam Toporek · Be Your Customer's Hero: Real-World Tips and Techniques for the Service Front Lines (Taschenbuch) [Special edition] (2018)

Special edition

Be Your Customer's Hero: Real-Wo... (2018)

Cover for Richard Dowis · The Lost Art of the Great Speech: How to Write One--How to Deliver It (Taschenbuch) [Special edition] (2018)

Special edition

The Lost Art of the Great Speech... (2018)

Cover for Jay Galbraith · Designing Dynamic Organizations: A Hands-on Guide for Leaders at All Levels (Taschenbuch) [Special edition] (2001)

Special edition

Designing Dynamic Organizations:... (2001)

Cover for Michael Newell · The Project Management Question and Answer Book (Taschenbuch) [Special edition] (2018)

Special edition

The Project Management Question ... (2018)

Cover for Bill Withers · The Conflict and Communication Activity Book: 30 High-Impact Training Exercises for Adult Learners (Taschenbuch) [Special edition] (2018)

Special edition

The Conflict and Communication A... (2018)

Cover for John DiJulius · Secret Service: Hidden Systems That Deliver Unforgettable Customer Service (Taschenbuch) [Special edition] (2003)

Special edition

Secret Service: Hidden Systems T... (2003)

Cover for Hart · The Leadership Training Activity Book: 50 Exercises for Building Effective Leaders (Taschenbuch) [Special edition] (2004)

Special edition

The Leadership Training Activity... (2004)

Cover for Paul Falcone · 2600 Phrases for Effective Performance Reviews: Ready-to-Use Words and Phrases That Really Get Results (Taschenbuch) [Special edition] (2005)

Special edition

2600 Phrases for Effective Perfo... (2005)

Cover for Steve Berges · The Complete Guide to Investing in Foreclosures (Taschenbuch) (2018)

The Complete Guide to Investing ... (2018)

Cover for Gini Scott · A Survival Guide for Working with Bad Bosses: Dealing with Bullies, Idiots, Back-Stabbers, and Other Managers from Hell (Taschenbuch) (2005)

A Survival Guide for Working wit... (2005)

Cover for Joseph Koletar · The FBI Career Guide: Inside Information on Getting Chosen for and Succeeding in One of the Toughest, Most Prestigious Jobs in the World (Taschenbuch) [Special edition] (2018)

Special edition

The FBI Career Guide: Inside Inf... (2018)

Cover for Brian Miller · Keeping Employees Accountable for Results: Quick Tips for Busy Managers (Taschenbuch) (2018)

Keeping Employees Accountable fo... (2018)

Cover for Roth · Everything You Need to Know Be (Taschenbuch) (2006)

Everything You Need to Know Be (2006)

Cover for Dick Grote · Discipline Without Punishment: The Proven Strategy That Turns Problem Employees into Superior Performers (Taschenbuch) [Second edition] (2006)

Discipline Without Punishment: T... (2006)

Cover for Barbara KLEIN · Raising Gifted Kids: Everything You Need to Know to Help Your Exceptional Child Thrive (Taschenbuch) (2006)

Raising Gifted Kids: Everything ... (2006)

Cover for Bill Carreira · Lean Six Sigma That Works: A Powerful Action Plan for Dramatically Improving Quality, Increasing Speed, and Reducing Waste (Taschenbuch) [Special edition] (2018)

Special edition

Lean Six Sigma That Works: A Pow... (2018)

Cover for Mike BEIRNE · The Property Management Tool Kit: 100 Tips and Techniques for Getting the Job Done Right (Taschenbuch) (2006)

The Property Management Tool Kit... (2006)

Cover for David Reed · Your Successful Career as a Mortgage Broker (Taschenbuch) (2018)

Your Successful Career as a Mort... (2018)

Cover for Brian Miller · More Quick Team-Building Activities for Busy Managers: 50 New Exercises That Get Results in Just 15 Minutes (Taschenbuch) [Special edition] (2018)

Special edition

More Quick Team-Building Activit... (2018)

Cover for William Rothwell · Working Longer: New Strategies for Managing, Training, and Retaining Older Employees (Taschenbuch) [Special edition] (2018)

Special edition

Working Longer: New Strategies f... (2018)

William Rothwell

Cover for Anne Baber · Make Your Contacts Count: Networking Know-How for Business and Career Success (Taschenbuch) [Second edition] (2018)

Make Your Contacts Count: Networ... (2018)

Cover for Annette Simmons · A Safe Place for Dangerous Truths: Using Dialogue to Overcome Fear and Distrust at Work (Taschenbuch) (2006)

A Safe Place for Dangerous Truth... (2006)

Annette Simmons